What is the difference between regular Phone service and VoIP?
- A regular phone system requires POTTs line and a physical phone system to manage and maintain. Usually the costs are for the POTTs lines (analog lines), the hardware that is the phone system (mounted on your wall), maintenance for the system and the individual phones to keep them current, and the cost for long distance or metro charges. It isn’t portable.
- With VoIP cost and features are usually the big difference. Cost is less with VoIP in most cases. VoIP systems offer more features. These systems are mobile.
Can you help us with our Cloud migration?
Is there a backup solution that can run automatically and store offsite?
Can you restore my email after a rebuild?
Do I need to buy antivirus and or spyware protection?
I can’t print or scan, since the last time regular updates ran.
My Outlook is not working? I am unable to search emails, not receiving certain emails or unable to read attachments?
What if I have an older Server with Windows 2008, 2011, can you assist with migrating to a new updated server?
What if our server has crashed, can you recover the data?
In most cases depending on the condition of the hard drive, if in a Raid, or backed up correctly, we can retrieve the data.
What backup solutions do you recommend for my financial software that we use for invoicing, accounts receivables, and accounts payable?
We always recommend a
Do you recommend a firewall/router/wireless device combined for my office?
We highly recommend a separate firewall with one or more WAP’s (Wireless Access Point) to provide Wi-Fi for the end users. With the layers of physical devices, it allows for extra security for the prevention of hacking or other threats.
Should we have a static IP assigned from our Internet Service Provider?
We do suggest to all of our business clients that a static IP is definitely the way to go especially when you have
If we have an active MSP (Managed Service Plan) do we have a limited on remote help desk support?
All of our MSP agreements come with unlimited remote help desk support, (hours vary per client agreement) and with a 30-minute guarantee for a call back if we don’t answer.